Delivery
UK Delivery Costs
Unframed Prints:
Standard Second Class Delivery - FREE
First Class Delivery - £3.95
Framed or Canvas Prints:
Courier delivery - FREE
Worldwide Delivery Costs
Unframed Prints:
Royal Mail Standard Airmail (not tracked) - £5.00
Royal Mail Airsure (tracked) - £10.00
Framed or Canvas Prints:
Royal Mail Airsure (tracked) - from £30
Dispatch times:
These are different for each product, and included at the bottom of each product page. Please bear these timings in mind when placing your order.
Unframed Prints
Prints packaged in either a strong cardboard tube, wrapped in tissue paper, or smaller prints are packaged in a flat hard backed envelope in a biodegradable clear sleeve. Unframed prints are usually dispatched within 5 working days or ordering.
Framed or Canvas Prints
Our framed prints and canvases are delivered via courier for all our UK customers. They normally deliver in the UK between 08:00 and 17:00, Monday to Friday. Please make sure when you order that you provide us with an address where there will be someone to sign for the package between these times. If there is nobody to receive the delivery, your package will be taken to the depot, where you can collect it at your convenience, or rearrange the delivery.
As all our frames are glazed with glass, we use specially designed packaging to absorb shock and prevent breakage, while polythene and plastic provide protection from any water damage.
As each frame is handmade to order, please allow around 10-14 days delivery time on all our framed prints. If you require your framed print sooner, please let us know and we'll see what we can do.
International delivery
International orders are sent by Royal Mail Airmal or Royal Mail Airsure which includes tracking. We can provide a tracking number on request.
Damage
We want you to be completely satisfied with your purchase and we ensure all our products are quality checked before posting. In the unlikely event that any damage should occur during transit, please notify us within 7 days. Damaged goods will be replaced free of charge as soon as possible. Photographic evidence may be requested.
We use recycled materials for our packaging wherever possible.
