We aim to create and dispatch your order as soon as possible - you can find our approximate dispatch times at the bottom of each product page. Delivery time depends on the delivery option chosen at checkout.
Royal Mail Tracked 48 (delivery 2-3 working days after dispatch) - Free
Standard Tracked (larger items only) - Free
Royal Mail Tracked 24 (delivery 1-2 working days after dispatch) - £1.95
Tracked Express (delivery within 2 working days of ordering) - £6.95
All delivery options above include tracking which will be supplied at the time of dispatch.
Tracked Express Delivery
• Our cut of time for our 2 Day delivery is 12'noon.
• Times quoted are for weekdays only.
• Orders are delivered by courier or Royal Mail. Please ensure there will be somebody at the address to receive the parcel. If there is nobody there to receive the parcel the courier will leave a note and either take your parcel to your local delivery office or to the courier depot for you to re-arrange delivery or collection. If you do not collect your package from the depot it will be returned to us, and we will have to charge for re-delivery.
• Although your order will be dispatched on time, we cannot be held responsible for delays which are out of the delivery driver's control.
We are able to send most items internationally. We are unable to send framed prints internationally due to the risk of damage during transit.
International delivery prices will be shown during checkout.
Damage & Returns
We want you to be completely satisfied with your purchase and we ensure all our products are quality checked before posting. In the unlikely event that any damage should occur during transit, please notify us within 7 days. Damaged goods will be replaced as soon as possible. Photographic evidence will be required.
Unfortunately we cannot offer refunds on personalised items.
LAST ORDER DATES FOR INTERNATIONAL CHRISTMAS DELIVERY (CUSHIONS)
- Friday 29th November - Africa, Middle East
- Wednesday 4th December - Cyprus, Malta, Asia, Far East, Eastern Europe (except Czech Republic, Poland and Slovakia)
- Wednesday 4th December - Caribbean, Central and South America
- Thursday 5th December - Greece, Turkey, Australia, New Zealand
- Wednesday 11th December - Canada, Czech Republic, Finland, Italy, Poland, Sweden and USA
- Friday 13th December - Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland, Belgium, France, Ireland, Luxembourg
LAST ORDER DATES FOR INTERNATIONAL CHRISTMAS DELIVERY (ALL OTHER PRODUCTS)
- Sat 7th December - Africa, Asia, Caribbean, Central & South America, Far East and Middle East
- Sun 8th December - Cyprus
- Sun 8th December - Eastern Europe
- Tue 10th December - Australia, New Zealand, Greece & Turkey
- Thurs 12th December - Canada and USA, Czech Republic, Italy, Poland, Finland, Sweden
- Sat 14th December - Germany, Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
- Sun 15th December - Belgium, France, Ireland and Luxembourg
LAST ORDER DATES FOR UK CHRISTMAS DELIVERY
Unframed prints, wooden decorations & boxes, wood blocks, tiles:
- 11pm Fri 20th December (Standard del – Tracked 24)
- Midday Mon 23rd December (Express next day)
Mugs, metal plates, cufflinks and clocks:
- 11am Wed 18th December (Standard del - 24)
- 1.30pm Mon 23rd December (Express del)
Framed prints: 11pm 19th December
Cushions & Blankets: 11am Fri 20th December